FAQ

Send & Receive

• Why was my transaction unsuccessful?
• Which cryptocurrencies are supported by CoinUs?

Dapp Browser

• What is Whitelist?
• Can I also use ETH and Tron Dapp?
• I can't find a Dapp I am looking for from Dapp List.
• What can I do if Dapp card is not registered?
• What can I do if I don't have EOS card to use Dapp Browser?
• Can I use Browser(Dapp) for free?

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How to recover a wallet

• What is Private Key?
• Can I use the same wallet if I change my phone?
• How do I reset my password?

EOS

• How are the fees calculated for creating EOS account?

CoinUs Keeper

• What is Keeper?
• Where can I buy a Keeper?

Privacy & Terms

• Terms and Conditions
• Privacy Policy
• Previous Privacy Policy (September 11, 2019 - August 3, 2021)
• Previous Terms and Conditions (September 11, 2019 - August 3, 2021)
• Prohibition of Unauthorized Collection of E-mail Addresses